Privacy Policy
Last updated: February 2025
Chiang Mai Day Tours ("we", "us", or "our") operates this website and provides private day tours throughout Northern Thailand. We are committed to protecting your personal information and being transparent about how we use it.
1. Information We Collect
We may collect the following information when you contact us or make an enquiry:
- Your name
- Your email address or phone number
- Your travel dates and tour preferences
- Any other details you choose to share with us via WhatsApp or email
We do not use online booking forms, payment processors, or collect financial information through this website.
2. How We Use Your Information
We use the information you provide solely to:
- Respond to your enquiry and arrange your tour
- Confirm booking details and communicate with you before and during your tour
- Improve our service based on your feedback
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. WhatsApp Communication
When you contact us via WhatsApp, your conversation is subject to WhatsApp's own privacy policy in addition to ours. We use WhatsApp only to discuss and arrange your tour. We do not store WhatsApp conversations beyond what is necessary for your booking.
4. Cookies and Analytics
This website may use basic analytics tools to understand visitor traffic, such as which pages are most viewed. No personally identifiable information is collected through these tools. We do not use advertising cookies or tracking pixels.
5. Data Retention
We retain your contact information only for as long as necessary to fulfil your booking and any follow-up communication. If you would like your information removed, please contact us and we will delete it promptly.
6. Your Rights
You have the right to:
- Request access to any personal data we hold about you
- Request correction or deletion of your personal data
- Withdraw consent for us to contact you at any time
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us via WhatsApp at +66 80 975 5467 or by phone at +66 80 975 5467.